FAQ

What are the system requirements of the program?

Android 5.0 (API 21) and above.

What is the difference between Basic and Premium version?

The “Premium” version enables such features:

• Cloud synchronization between devices using Google Drive and more providers in the future;
• Unlimited count of subscriptions, that could be tracked;
• Local backups of your subscriptions;
• Dark mode with dark interface theme.

I didn’t like the app, what should I do?

If less than a week has passed after the purchase, then contact Google Play for help and they will automatically refund your money. If it’s more than that, email me at pavlo.rekun.development@gmail.com and send me your purchase ID that starts with GPA and I’ll try to help you.

What will happen if I will change my device?

When you purchase Tilla Premium, in Google Play, it will be assigned to your Google account. If you use the same Google account on a new or factory reset device, you will have access to all previous purchases.

Why I don’t receive reminders for the subscriptions?

One of the main reasons, why you don’t receive any reminders from the Tilla is your device. On some Chinese devices (OPPO, Xiaomi, OnePlus, etc.) and some other devices, manufacturers make some kind of “battery/system optimizations”, which may affect how Tilla works. You need to disable these optimizations for Tilla and try again. Check more information about your device - https://dontkillmyapp.com/.